Privacy Policy | Upfest

Privacy Policy

We are committed to protecting your personal information when you use our Sites and we want you to be confident that your personal information is safe and secure with us,


This privacy policy describes how Upfest Ltd protects and makes use of the information you give when you share your personal information through our website, or through signing up to our projects and programmes.

Who we are

Upfest Ltd, (company number 07589162)

Registered address

198 North street




What information we collect

Information you give us

For example, when you purchase from our website we’ll store personal information you give us such as your name, email address, postal address, telephone number

When you sign up to our mailing list we’ll store personal information you give us such as your name, email address, interests,


How we use your information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our service.
  • To provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any specific business purposes relating to smooth contract.
  • We may send you email in connection with support queries or to notify you of any critical issues with our service.
  • Any other email messages will only be sent if you have explicitly opted in to receive them (for example news on service updates). You may elect to opt out of these messages at any time by sending us an email to
  • Your password will be maintained on our system in an encrypted form and is not accessible to anyone but you, although we may change your password if you request us to do so.

Who do we share your information with?

We will never sell your data

There are certain circumstances under which we may disclose your personal information to third parties to allow us to conduct our operations including:

  • To our own service providers who process data on our behalf and on our instructions. e.g. our website developers/hosts, Ovaltwo, our marketing automation platform, Mailchimp
  • Where we are under a duty to disclose your personal information to comply with any legal obligation (for example to government bodies and law enforcement agencies).


Links to other sites contains links to other websites. Please remember that when you click on any of these links you’re moving onto another site and that their terms, conditions and policies will apply when you are visiting their pages, and these may differ from ours.



Cookies are used to distinguish between new or return visitors, and contain no information that can be used to identify individual visitors. Cookies are not required for use of our website but must be enabled to login to your account. You can read about what cookies are and how we use them in our cookie policy.


Logging Data

All requests made by your use of this service will be automatically recorded for the purposes of compiling web traffic statistics. We also record the IP address of all visitors to compile geographic access statistics.

This site uses Google Analytics to help understand use of this service. Google Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address. Google also receives this information and their use of it is governed by their Privacy Policy.


How can you amend your preferences?

Via mail chimp on any existing email that is sent, you can unsubscribe or update your preferences, alternatively you can email and we can update your preferences or unsubscribe you from our mailing list at any time


Your personal data rights

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please email if you would like to exercise this right. You can request deletion of the details at any point by emailing the above address